Dear Resellers,

Passed in 2016, the new General Data Protection Regulation (GDPR) is the most significant change in European data protection laws since the EU Data Protection Directive (Directive 95/46/EC), introduced in 1995.

The GDPR, which became enforceable on May 25, 2018, pursue to strengthen the security and protection of personal data in the EU. As ResellerCluster is based in Europe we made sure that our reseller program and business is GDPR ready.

How this affects you as a reseller?
If you are on a template you are already GDPR compliant as we got you covered.

However, if you are using a remote reseller store, you have to make some adjustments on your remote reseller site. Namely, you have to place an explicit cookie consent on every page of your website, informing visitors about the cookies your website sets on their browser. Also if you use Google Analytics, you have to anonymize the IP addresses you collect.

Cookie Consent
You have to place a cookie consent popup on every page of your remote reseller site. This cookie consent window should inform visitors that the website uses cookies to ensure visitors can get the best experience on your website and show a link to the Privacy Policy. We have updated the users’’ Privacy Policy to be GDPR compliant. Please review a Cookie Consent on this reseller template example > http://your-hosting-site.com/

IP anonymization
The GDPR requires that IP addresses are personal information and therefore entities that collect the IP location of their users should anonymize it.

Google Analytics has such an option provided under the ga(‘set’, ‘anonymizeIp’, true) in the analytics.js library to allow website owners to request that all of their users’ IP addresses are anonymized within the product. Please, read the exact instructions он how to setup your Google Analytics tracking to anonymize visitors’ IP addresses here > https://support.google.com/analytics/answer/2763052?hl=en

By completing these two measures, your remote reseller website will be GDPR compliant.

Dear Resellers,

We always try to keep our customers happy and make sure they do not encounter any issues while using our services. Unfortunately with the latest release of Joomla the database disk space usage was significantly increased, which rendered the Free hosting plan completely unusable, because a basic Joomla installation consumes 9.98MB of MySQL space, while the free hosting plan has a limit of 10MB. Of course we cannot disappoint our resellers and their clients, so we have increased the MySQL space for the Free hosting plan from 10MB to 30MB and for the Personal hosting plan from 50MB to 100MB.

With this upgrade the Free and Personal hosting plans are again competitive and Joomla-friendly.

Best Regards,
ResellerCluster Team

Dear Resellers,

On November 11th 2016 at 15:00 GMT/UTC we will begin a major upgrade on some of the free servers.

The upgrade will require a full graceful restart of all services. The process will take approximately 48-72 hours, during that time there will be intermittent service interruptions.

We anticipate that if problems occur during the upgrade process this may cause additional downtime as the upgrade process will have to be restarted.

This upgrade is extremely urgent and unfortunately cannot be avoided.

During the upgrade process access to websites and control panel on the free hosting servers will be unavailable.

We apologize for the inconveniences this downtime may cause you and your customers. We want to thank you for your patience and understanding.

Best Regards,
ResellerCluster Team

Dear Resellers,

For quite some time we have been working toward improving the end-customer experience, which benefits every reseller, because a happy customer is a good customer.

Free hosting plan – Now with MORE disk space
The biggest update is concerning the disk space of the free hosting which now comes with 1GB of disk space instead of 250MB. We have also increased the file size limits for free customers, so they can use the newly available disk space.

Zacky App Installer – Only the newest software and one-click updates
The Zacky App Installer supports upgrades for WordPress and Joomla through the user control panel for both free and paid customers with a single click of a button. We have a dedicated team which makes sure that the available softwares for installation through the Zacky App Installer are up-to-date.

VPS – Upgrades without downtime, improved set of features, and 1-WEEK trials for paid customers
We have made a lot of improvements for the customers using VPSs. All VPS upgrades are now almost instant and do not require restart of the VPS. The VPS Manager section from the Control Panel has been reworked, so more options and features are now available to the customers, like management of HDD volumes, better control, various statistics and a lot more. Another great thing about the new VPS platform is that with its release we have decided to give all paid clients the opportunity to get a VPS plan for 1 week as a trial, so they can see if a VPS is their thing or not.

Webmail – Full SSL support with Roundcube and iPhone configurator
The last update is concerning Webmail applications, in the past we supported three applications – IlohaMail, AtMail and Roundcube. From quite some time we support only Roundcube due to its diversity of themes, functionality and mobile device friendliness. We discontinued the other Webmail applications, because SSL was not fully supported there. Another useful feature that we added to the Webmail is the “iPhone configurator”, which allows iPhone users to configure e-mail accounts into their phones very easily.

Upcoming
The most important thing for us at the moment is finishing the new hosting control panel, which already includes all the features of the preceding Domain Control Panel, SSL Control Panel, VPS Control Panel and almost the entire Hosting Control Panel.

We will keep you up to date with the newest releases and features that will be available to you and your customers. Thank you for being part of our reseller hosting program!

ResellerCluster Team

Dear Resellers,

The holiday season is here, Christmas and New Years Eve are the glamorous holidays of the year.

ResellerCluster now powers you to launch a Christmas and New Year promotion on your reseller stores.

From your Reseller CP > Products & Services > Manage Promotions yyou can launch the following promotion:

Personal Hosting 6 mo subscription for only $0.99 (upgrade Free -> Paid & New account from Website)

Business Hosting 6 mo subscription for only $1.99 (upgrade Free -> Paid & New account from Website)

This promotion can be enabled for up to 45 days, it does everything for you: makes the discouted product and launches banners to advertise it on your stores (it it runs with a template of ours: Grizlly, Penguin and Coral only) and in the control panel of your free users. We at ResellerCluster hope you’ll enjoy it. Happy Holidays and Merry Christmas to you and your families.

ResellerCluster Team